For a company located in Yokneam with a big data product we are looking for a technical solution engineer - (entry-mid level)
Provide enterprise level technical support to our customers and prospects via a support system.
Take end to end ownership of customer technical issues and needs.
Research, diagnose, troubleshoot and identify solutions to resolve customer technical issues
Monitoring & validation processes
Create and conduct ongoing operational data processes in customer environments, including required managed complementary service to the product
Develop & extract data Reports
B.Sc degree in Information systems, industrial engineering or equivalent, BA +relevant cours
0-3 years of experience of proven experience in tier 2-3 customer support, manual QA or data operations
Strong SQL background- must have!
Great written and verbal client communication skills in English - must have!
Team spirit, self-motivation and a positive attitude